1. Secure Online credit card Ordering with SSL (Secure Socket Layer): Placing an order online is safe and secure as no one can view your information as it travels over the Internet. We accept American Express, Discover, Master Card, & VISA credit cards. We also accept PayPal payments.
   
   For your safety and security, our online ordering system does not store credit card account numbers. That information is kept safe with our credit card processor. For additional security, our AVS (address verification system) confirms that the billing address for the credit card you are using matches the billing address you enter in our shopping cart. If it does not match after 3 attempts, our shopping cart will lock out the user for the protection of the credit card holder.
   
   
2. Order by phone. Call our local or toll free number and place your order with any of our sales associates. Please have the following information ready: The item number of the product you are interested, quantity, contact information and credit card information.
   Local # 805-426-9027 Toll free # 866-823-7586
   
   
3. Order with a personal check, bank check or money order. Add the products you wish to purchase into our shopping cart and continue with our checkout process.
   Once you arrive at the payment screen, select pay with check. Print this page (Note: Print a second copy for your records) and send it along with your check or money order to the address below. Make your check payable to Endless Colors, Inc. and mail the order and payment to:
   
   Endless Colors,Inc.
   Payment Processing Dept.
   8132 Firestone Blvd. Suite #322
   Downey, CA 90241
   
   
4. Order via fax. Please include the following: The item number of the product you are interested, quantity and contact information. Do NOT include credit card information
   A sales associate will contact you to finish the order process.
   Fax your order to: Endless Colors, Inc. 805-426-8019
   

Have additional questions? Check our FAQ's below or call us. Local # 805-426-9027 Toll free # 866-823-7586

Ordering and Shipping FAQ's

Q: I recently placed an order and my credit card statement shows more than one charge from Endless Colors, Inc.

A: If you place an order that does not go through the first time -- usually, due to an incorrect address information or incorrect 3-digits verification code-- the order will not be processed with our shopping cart system. However, the card holders bank will place the money on hold for that transaction. Since we will not be able to process the transaction due to the incorrect information, the money will go back to the credit card holders account at the next merchant credit card processor batch closing. The money will go back automatically to the credit card holders account between 24 to 36 hours from original transaction date.

Q: I just placed an order online and would like to know when my order will be shipped?

A: Normally orders placed before 2:00 p.m. (Pacific Standard Time) are shipped the same day, however depending on stock availability it may take no longer than 2 days for the order to go out, unless specific date is stated on the description of the item. Once your order is shipped, an email will be sent to you with tracking information.

Q: How can I check my order status?

A: You can check the status of a current order or previous orders by logging into My Account. To log in, your email and password is required. If you forgot your password, click on Password forgotten? and enter the email address used during the order process, our system will email you the password.

Q: Do you accept foreign credit cards?

A: We accept American Express, Discover, Master Card and VISA cards from banks that support the Address Verification system (AVS). If your bank does not support AVS, you can pay with our PayPal option.